How To Add Custom Buttons To WorldClient – Keeping everything at your fingertips!

Share Button

WorldClient_logo_transparentSince the release of MDaemon v14.5.0 admins now have the ability to add custom buttons to enhance their WorldClient users’ web mail experience. The custom buttons can be used to provide quick and easy access to other web based services.

In today’s blog post I’ll show you how to create 2 custom buttons. One that will take users to their archive of emails using MailStore Server’s web access. The other custom button will take the user to a web based FTP service provided by CerberusFTP Server.

Let’s begin!

  1. Login to the server running MDaemon.
  2. Browse on the hard drive of the server into the \MDaemon\WorldClient\ folder (typically found on the root of C drive).
  3. Open the Domains.ini file in Notepad.
  4. Under the [Default:Settings] heading we will add the below two lines if they are not already present in the Domains.ini file.

    CustomButtonText1=<Enter text to display on the custom button.>
    CustomButtonLink1=<Enter URL to open when button is clicked.>Below is what our configuration looks like.

    CustomButtonText1=MailStore
    CustomButtonLink1= https://secure.ccsoftware.ca:8462

Continue reading

How To Compose and Send a Fax From MDaemon’s Web Mail (WorldClient)

Share Button

MDaemon_logo_transparentDoes your company use both MDaemon and RelayFax? Did you know that you can allow your users to very easily compose and send faxes via MDaemon’s web mail (otherwise known as WorldClient)?

RelayFax_logo_transparentWhat is RelayFax?

RelayFax is a network fax solution that allows users to send/receive faxes right from their desktops – no need to get up and go to the Fax machine. Not only that, users can send and receive faxes from anywhere in the world as long as they have an internet connection, and have access to their email.

How does RelayFax work?

In order to understand how email-to-fax (sending a fax), or fax-to-email (receiving a fax), is going to work let me first give a brief explanation on how RelayFax functions.

When RelayFax receives a fax the fax is converted to an image format of the admin’s choosing (i.e. JGP, BMP, PNG, etc). The image file is then attached to an email and sent off to a preconfigured user(s).

When RelayFax sends a fax on behalf of a user the information the user wants to send is put in the form of an email and sent to a specific email address(es). RelayFax can be configured to check any number of email accounts via the POP3 protocol, download these emails and process accordingly.

When a new message is received by RelayFax the email is opened and RelayFax will read the data in the message and form a faxable (TIFF) image with the user provided information, and then send it out as a fax over the modem.

Each user that wants to send faxes in this way must have an account set up in RelayFax.

Continue reading

How To Backup MDaemon Offsite For Disaster Recovery Using BackupAssist

Share Button

 BackupMdaemonOffsite

Note: This blog article is meant to be a continuation of ‘BackupAssist: Backing up MDaemon’—which creates a backup of all of email as well as your MDaemon configuration. As such, it will reference steps taken in the previous blog and builds onto the configuration previously outlined. This blog also assumes you’ve already configured/have access to an R-Sync server at a remote location.

If you haven’t already configured an R-Sync server, please refer to the linked document below. Please be aware this document is intended to provide a helpful outline for configuring your R-Sync server, we do not officially support the R-Sync server software.

Link: http://www.ccsoftware.ca/backupassist/support.cfm#rsync

If you’re planning to only utilize the R-Sync job engine in BackupAssist, you may want to consider purchasing the R-Sync Standalone edition which is roughly half the cost of the Core license.

Continue reading

How To Get The Best Performance From Alt-N’s SecurityGateway

Share Button

SecurityGateway for Email ServersRecently Brad Wyro, who is the marketing specialist with Alt-N Technologies (the developers of SecurityGateway), created a video (approximate run time of 11 minutes) on how to get the best performance out of SecurityGateway. This webinar video provided a lot of great information, but for those who don’t have the time to spare to watch it we have condensed the information in this blog article.

This blog article is intended for both new, and existing SecurityGateway administrators, whether you are deploying a new server or have an existing SecurityGateway server that may not be processing email as quickly as you would like.

Hardware Requirements

When deciding what hardware to install SecurityGateway on make sure you meet the minimum requirements, or better yet, exceed the requirements.

SecurityGateway is an intensive I/O (input/output) application. So using the fastest hard disks possible will help increase performance. You could also consider using a SSD (Solid-State Drive).

Continue reading

How To Track An Email In MDaemon’s Log Files

Share Button

MDaemonv14_logoIf you are an email server admin then you have most likely needed to open log files to determine if a message was received, or why a message was not sent. Today I hope to make searching for messages a much easier process.

Where does MDaemon store it’s log files?

A default installation of MDaemon will place the MDaemon folder on the root of C drive, but the admin can choose to install MDaemon in any location. If you have a default installation of MDaemon then log files are found in the C:\MDaemon\Logs\ folder.

Not sure where MDaemon is storing your log files? Finding out the storage location of logs can be done by opening the MDaemon GUI and clicking Setup | Server Settings | Logging | Log Mode. This is also the location where you can change where log files are stored.

Log Mode

 

What log file should I look at?

For the inexperienced simply searching the MDaemon-all.log file is ideal. The “-all” portion of the file name indicates to us that this log file holds all types of logging, except for web server logging. So you will see SMTP, POP3, and IMAP sessions, content filter activity, AV scanning, where messages get routed, etc. If you are not sure what log to look at, and it’s not web server related (i.e. WorldClient) then you are best to just open the MDaemon-all.log file. MDaemon does have separate logs that only contain, for example, SMTP inbound traffic, SMTP outbound traffic, or antivirus logging if you would prefer searching specific logging.

If you are not completely comfortable looking at text based log files you may find MDaemon’s “Queue and Statistics Manager” handy for looking at SMTP/POP3/IMAP logging. I wrote a blog article on this very handy MDaemon tool.

Continue reading

MailStore – Searching The Archive

Share Button

mailstore-server-box_300Having troubles finding the exact email you are looking for? Not sure what search criteria you should use? MailStore has a quick search option or an advanced search to ensure that you  find the specific emails you are looking for quickly. Today we have created a comprehensive guide on the different techniques you can use to search your archive of emails in MailStore.

I’ll cover how to do these searches using the MailStore Outlook add-in since this is the most common way users access their archive of emails. You can use these same searching techniques using the web interface or using the MailStore Client application!

After the MailStore Outlook add-in has been installed you will see a new tab in Outlook named “MAILSTORE”. The search field you see here is for quick searching.

MailStore Outlook Add-in

 

Quick Search

MailStore Quick Search
Quick searching simply means you are going to search all emails in the archive(s) you have access to. You can simply input a word to search for and press ENTER or use some very advanced searches in this quick search field.

Below are search techniques that can be used in the quick search box.

Continue reading

Backing Up MDaemon with BackupAssist

Share Button

BA_Boxshot_200Planning a disaster recovery strategy, or preparing to move MDaemon to a new machine? If so, read on as we cover the steps required to ensure your mail server is up-and-running as quickly as possible.

The simplest way we have found to backup MDaemon is by installing BackupAssist directly on the Windows machine running your mail server. For the purposes of this blog, we’ll be backing up the entire \MDaemon directory to an externally connected, USB hard drive, 7 days a week. This will provide a backup of all email, user accounts, custom configuration — everything MDaemon.

• Install and open BackupAssist (Which has a free 30 day trial)
• Click the ‘Create a New Backup Job’ button

BA Create New Job

 

• Click the ‘File Protection’ button
Continue reading

NEW In MDaemon v15

Share Button

MDaemonv14_logoMDaemon v15.0.0 has been out for a couple of weeks now. Haven’t updated yet? Here’s what you are missing!

  1. IPv6 support.
  2. Improved Hijack Detection. I wrote a blog article on this great feature which can be found here. Alt-N has expanded the Hijack Detection features by enabling the admin to pick different thresholds based on the IP address email is seen coming from. Limits can be set on Reserved IPs (these are the private IP ranges i.e. 192.168.*.*), Local IPs (IP addresses configured for MDaemon), and “all other IPs” (public IP addresses).MDaemon Improved Hijack Detection
  3. Improved Dynamic Screen. By default MDaemon blocks IP addresses from connecting that have failed 3 authentication attempts. This is not new. What is new is that we now have a sub option to not block the IP address if the same password is for authentication each time. If the same credentials are given over and over then this indicates an unattended account, rather than a brute force password hacking attempt. An unattended account is one not used by a human being (i.e. an account used by a multi function printer). Useful to prevent the IP address of a branch office site from being blocked!MDaemon Improved Dynamic Screen
  4. Continue reading

MDaemon’s “Queue and Statistics Manager”

Share Button

MDaemonv14_logoThe MDaemon Messaging Server® has had a tool for many years to help manage the queues, get user information, and provide an easy way to sort and view MDaemon logs. Today I would like to give a brief tour of this very useful tool.

How do I access the Queue and Statistics Manager?

This tool is found under the Queues menu in MDaemon and will load in it’s own separate window.

MDaemon Queues Menu

Now that we have this tool loaded I will detail it’s functionality per tab found at the top of the Queue and Statistics Manager.
Continue reading

Cerberus FTP Server – File Upload Email Notification – Summary Email

Share Button

CerberusFTP logoLast year we posted a blog article on how to configure Cerberus to send an email notification when a new file is uploaded. One of the problems you may have faced is when a user uploads 20 separate files you received 20 emails. One for each uploaded file!

As usual the developers of Cerberus are constantly striving to improve the software. With the release of Cerberus v7 we can now send a summary of the files uploaded rather than one email per each file uploaded!

Before we can start creating the email notification we first need to ensure that statistics logging is enabled. The creation of the summary email relies on the statistics logging so it knows what files were uploaded.

Configuring Statistics Logging
Continue reading